JOIN THE TEAM
To become part of Sarah's talented and dedicated team, please email your cover letter and resume to us at: info@sarahgardnerjewellery.com
(Please note only suitable applicants that have unlimited working rights in Australia will be contacted).
We are seeking an experienced and enthusiastic Boutique Manager to join our Melbourne team full time.
The Role:
As Boutique Manager, you will be the face of our Melbourne store—leading a small team and ensuring every customer enjoys a warm, memorable experience. Your love for jewellery, attention to detail, and ability to inspire those around you will make you a perfect fit.
What you'll be doing:
Lead and motivate the boutique team
Deliver outstanding, personalised customer service and aftercare to our loyal clients
Manage daily store operations, inventory, and visual merchandising
Foster lasting relationships with clients, including bespoke and bridal services
Coordinate with HQ on stock, marketing initiatives, and product launches
Maintain a beautiful and welcoming boutique environment at all times
What we’re looking for:
Proven experience in luxury retail, preferably fine jewellery
Strong leadership and communication skills
Customer-centric, with a passion for storytelling and service
Highly organised with excellent attention to detail
Confident using business software including Xero and Shopify
A love for fine jewellery and a keen eye for aesthetics
Why join us?
A beautiful working environment in the heart of Melbourne
Competitive salary + performance incentives
Staff discounts on stunning jewellery
Opportunities for growth within a growing Australian brand
The chance to be part of a warm, supportive, and creative team
We are seeking passionate, client-focused Store Assistant's to join our Sydney team part time.
What you’ll be doing:
- Client Relationships: Develop and maintain strong relationships with our valued clients, ensuring each visit is a memorable experience.
- Team Support: Work alongside our Melbourne team to contribute to a positive, motivating environment for both staff and clients.
- Brand Representation: Lead by example in upholding our brand values of ethical and transparent handmade jewellery.
- Customer Service: Handle inquiries, feedback, and sales with efficiency and a can-do attitude.
What we’re looking for:
- A genuine passion for jewellery and an enthusiasm for handmade and ethical craftsmanship.
- Exceptional people skills and a natural ability to build strong client relationships.
- Previous experience in the jewellery industry is preferred, but not essential.
- Availability to work Saturdays and Mondays from 9:30 AM – 5:30 PM initially, with flexibility and the possibility of additional shifts ongoing.
Why join us?
- Competitive salary + super.
- Generous staff discount.
- Be part of a supportive, inclusive team that’s passionate about jewellery and ethical production.
- Work with amazing gemstones and the finest Australian opals.
- Career growth opportunities in a dynamic and expanding company.
- A workplace with a unique culture where each team member is valued, appreciated, and empowered to thrive.
- Join an ethical company with a 100% transparency code.
