REFUND POLICY
We do not refund, but will gladly exchange for another item of equal value within 30 days of sale. Any jewellery that has been personalised, worn, altered or resized will not be exchanged.
RETURNS AND REPAIRS
We want you to love wearing your pieces as much as we love making them. All of our jewellery, apart from fine chains, is made in house.
If you experience any issues with your purchase, please contact us
at customercare@sarahgardnerjewellery.com .
We pride ourselves on our workmanship and offer a 24 month warranty. Our warranty excludes coverage due to wear and tear and/or negligence.
Any repairs or work not done by Sarah Gardner fine jewellery will void this warranty. This warranty does not cover loss, accidental breakage and general wear and tear.
If you experience any issues with your purchase, please contact us
at customercare@sarahgardnerjewellery.
We pride ourselves on our workmanship and offer a 24 month warranty. Our warranty excludes coverage due to wear and tear and/or negligence.
Any repairs or work not done by Sarah Gardner fine jewellery will void this warranty. This warranty does not cover loss, accidental breakage and general wear and tear.
POSTAL RETURNS
For all postal returns, please get in touch with us at customercare@sarahgardnerjewellery.com to obtain an RA Number (return authorisation number) and postage instructions.
