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RESIZING POLICY

To ensure your ring is the perfect fit, we offer one complimentary resize up to 2 sizes (up or down) within 24months of purchase.

To redeem your complimentary resize, please reach out to us at customercare@sarahgardnerjewellery.com to obtain an RA Number (return authorisation number) and further resizing instructions.

Any subsequent resizing requests, size adjustments beyond 2 sizes, or resizing requests that fall outside the initial 24month period will incur a resizing fee. For further information, please get in touch with our customer care team to obtain a quote.

Return shipping is not included with our resizing service and any relevant shipping fees will be quoted by our customer care team at the time of your request.

Please note that any changes to your ring size whilst your piece is in production, will incur a remake fee of up to $550.00AUD depending on the level of adjustment required.